SHIPPING PRICES EU:
Furniture Euro 100,- / interior-accessories 20,- Euro.
In Denmark price is 5 euro below 70 euro, >70 euro free delivered in Denmark
SHIPPING PRICES OUTSIDE EU:
You can place order on our webshop and we will revert with final confirmation regarding freight costs, import duties, etc
Order is not accepted by Encoded before extra costs have been accepted and paid by you. The extra costs will have to be transferred to our account on the day of acceptance.
Regarding requests for deliveries on a certain day/hour (private residences) you will have to count on an extra shipping fee. Transfer of fee will have to be done prior to shipment. We will inform per email the exact costs for special deliveries.
Ny Carlsberg Vej 150
1799 København V
EXCHANGES AND REFUNDS
2. Send your items and the original packaging back to us within 30 days from your notification.
3. Fill out the return form, and send it along with the items you want to return.
4. The return shipment cost must be paid by you, and is not covered by Encoded
5. You will receive your product purchase refund within 10 days after we receive the notification. Freight costs will not be refunded. The refund will not be paid before we have received the items at our warehouse or we have received documentation proving the items have been shipped.
6. If the items are not received in their original packaging and in the same condition as you received it a deduction can be made in your refund similar to the decrease of the value of the items.Our return address is:
General terms of returning items: You may change your mind within 30 days of receiving your items. You have to notify us before the 30 days if you want to return your order. Please Contact us on e-mail: email@example.com if you want to return a product.
After you have received the items you ordered, you may carefully examine and try the items with in the period of 30 days, but only in a manner as you would if you examined in a store at our offline resellers. Have the items been used in excess of what is normal in order to examine them, you will be held liable for the decrease in value of the items the use has caused.Where applicable we will give you a full refund of the purchase price, the original shipping charges for the items that you return to us are covered by you. The refund will be paid back to the credit card used to pay for the order within 14 days of receiving the notification. However the refund will not be paid before we have received the items at our warehouse or we have received documentation proving the items have been shipped.
The shipping expenses for forwarding and returning an order are not covered by us, and must be paid by you, and return must also be arranged by yourself. .
The items are your responsibility until they reach our warehouse. Please make sure you pack the return safely to prevent any damage to the products or boxes. Make sure the product’s original packaging is intact. Please keep receipts and tracking numbers as proof of sending the items back.
100-150 DKKEUROPE (EU):
25-100 EUREUROPE (NON-EU):
80-150 EURREST OF THE WORLD:
(Based on standard carges for a small package of approx 1kg weight. Denmark: Based on Post Danmark package from 1-5 kg. Please see Post Danmark directly for at qoute for your package.
If you send back damaged or faulty items please fill out the return form that came with your order. Send it along with the items you wish to return.
If your claim is valid we will of course cover your shipping expenses for returning the item to us. Please provide us with documentation for your expenses.
Ny Carlsberg Vej 150
1799 København V
phone: +45 40 34 25 58